News and opinion for our clients and partners

UMAL selects Risk Solved as part of its continued drive to enhance services to its members

Today, UMAL, a Mutual Association owned by Higher and Further Education Institutions, announced its selection of the Risk Solved insurance digital risk management platform to support its efforts to provide added value services to its members

Paul Cusition, CEO of UMAL says “As we constantly seek to provide Knowledge Value and Service to our Members, we are delighted to be partnering with the Risk Solved team to implement their risk management platform. This platform will enable us to deliver to our members real-time risk management information via a secure customer portal and support us in being able to provide accurate, timely and benchmark data to our Members.” We selected Risk Solved due to their ‘proven and out of the box’ capabilities and extensive experience in this space. UMAL offers all classes of Property, Liability and Financial Lines covers, and our Members have very diverse cover needs. The Risk Solved platform gives us the flexibility to configure our own questionnaires and reports, delivering results and insights to our Member Portal, and with the added ability to design and produce Self-Assessment questionnaires for our Members on specific Risk Features

Debbie Baker, Sales and Marketing Director of Risk Solved says “UMAL is another great addition to the Risk Solved family. In the current challenging market conditions, it is essential that risk carriers have as much insight to the risk as possible to best service their customers.  Risk Solved is becoming the provider of choice for forward thinking risk carriers businesses looking to deliver differentiating products and services to their customers.”

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AEGIS selects Risk Solved, a market-leading risk management platform, to enhance service to its policyholders

Today, AEGIS Insurance Services Inc (AEGIS),  a leading mutual insurance company that serves the energy industry, announced its selection of the Risk Solved digital risk management platform with the strategic aim of enhancing the Loss Control consultancy services it offers its policyholders.

Commenting on the selection, Tim Heinze, SVP and Chief Loss Control Officer at AEGIS, said “Our policyholders represent virtually the entire energy infrastructure in North America, including all the major electric, natural gas and water utilities. Their services are critical, and we offer them very specialized loss control services, which differentiates us from commercial insurers. Our new platform from Risk Solved will help us deliver unique data insights to our policyholders in real time via our policyholder portal.  This will enhance the technical support we offer, as well as deliver key benchmarking metrics.

Scott Schenker, SVP and CIO at AEGIS, said “We launched a digital transformation program in 2019 and one of the key objectives was to find a platform to digitize the work of our Loss Control division.  We undertook a rigorous selection process and selected Risk Solved because it’s a complete and robust solution. Risk Solved met and exceeded all of our key metrics: a web-based platform, proven technology, easy to use, configurable and mobile-ready so that our team and our policyholders can choose the device that suits them best, whether that’s desktop, tablet or phone.

Right out of the box, we have the ability to configure our own survey questionnaires, create rating and scoring, and deliver analytics to our policyholders and underwriters, which frees us from depending on development resources that are already stretched thin.”

Debbie Baker, Global Sales and Marketing Director of Risk Solved, adds “AEGIS selecting the Risk Solved platform as its solution for Loss Control across North America further endorses our market-leading and global positioning.

AEGIS’s enthusiasm for delivering superior Loss Control services to its policyholders is palpable. We are fortunate that the global pandemic hasn’t impacted the project momentum. While challenging, the team at AEGIS is using this time as an opportunity to accelerate change and address some long-standing opportunities.  At the same time, Risk Solved’s project team has been able to meet any logistical challenges presented by the pandemic and continue to deliver against each milestone and objective.


AEGIS is a leading mutual insurance company that provides liability and property coverage, as well as related risk management services, to the energy industry.  Its policyholders represent virtually the entire energy infrastructure in North America. The mutual operations are based in East Rutherford, New Jersey.  AEGIS is also the parent company of AEGIS London, which operates Syndicate 1225 at Lloyd’s of London.  The company’s premium revenues in 2019 were $1.8 billion and total assets are more than $7.9 billion.  Its website is

About Risk Solved

Risk Solved is a market-leading, global digital risk management platform, enabling carriers to improve their portfolio profitability, manage exposure and improve customer engagement. Designed by risk engineering experts with decades of experience, we continue to innovate and future-proof our market offering. Risk Solved now offers video survey capability, which can be integrated or operated as a stand-alone service. Insurers can evaluate key risk exposures via desktop and see detailed site risk evaluations without the need to travel. Our customers typically see a 10% improvement in underwriting profitability, on average.   Customers include: RSA, Ecclesiastical, AEGIS, IUM and RADD Consulting.  See

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Debbie Baker

Risk Solved invests for Growth with Board restructure and recruiting Debbie Baker as Sales & Marketing Director

Jason Moseley, newly appointed Managing Director of Risk Solved said “We have invested heavily in re-engineering our Self-assessment and Survey modules over the last 18 months now is the time to invest in taking the product to market. Debbie Baker has the both the pedigree and experience to help us achieve this with her many years of experience in the Insurtech sector and also joining at a time when we have successfully secured the long term commitment of a tier 1 insurer and consultancy practice at the end of 2018”

Debbie comments “Risk Solved’s digital risk management platform enables insurers brokers and MGAs to manage their exposure to policyholders’ transferred risks. Our customers have not only seen on average a 10% improvement on underwriting profitability, they are also gleaning unique data insights. As we all know, data is the new ‘oil’. I have been working with Jason and the team over the last couple of months and I am delighted to join the board.”

The appointment of Debbie follows a restructure of the team at Risk Solved with Chris Rhodes changing his role of non-exec director to become Chairman and Thomas Coles moving to become a non-executive director of Risk Solved.

Risk Solved was launched to the insurance market in 2016 to provide a global digital risk management platform enabling carriers to improve their portfolio profitability. Our customers include a number of Tier 1 insurers, MGAs, Brokers and Consultants providing services to UK and global markets.  For more information and insight go to or email

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